A Handy Guide To Bird & Animal Helplines Across Mumbai

Representational image
Representational image

At some point or the other, we’ve all experienced the feeling of helplessness when seeing an injured bird or animal on the street. Unsure of what we can do at that moment, we often just comfort our uneasiness and move on. Realising this problem, NGOs and animal lovers around the country have come together to set up services and helplines that we can reach out to in times of need. They deal with a wide range of issues, from sterilisation and first aid to rescue and relocating urban wildlife.

We’ve compiled a list that you should keep handy for the next time you come across an animal or bird that needs help.

[Updated as of July 9, 2018]

I. PAWS Dombivali


Thakurli, Kalyan, Titwada, Vittalwadi, Shahad, Ambivli
12 noon to 3:30 pm daily, Monday to Saturday.
Pick up in an ambulance and take to the hospital in Murbad and on-road treatments.
The release of dogs between 6 and 9 pm.
Donation amount of 300 to 500 Rs.

II. JeevDAYA Foundation / Steel Association

On road treatment only
All week 8 am - 5 pm. Sunday half day

III. BHL Bird Helpline

Serves as a HELPLINE for Mumbai animal and bird rescues.
Pick up of birds from all over Mumbai
Dire emergencies will pick animals too.
You can whatsapp your name number and location with a brief description of the
Animal’s condition. They will pass it on to the relevant NGO in your area.

IV. SOS Save our strays


Bandra to Dahisar East and West.
Essentially Sterilization.
4 days a week dog sterilization. 2 days a week cats.


Andheri, Jogeshwari, Goregaon, Parla, Santacruz ( East and West )
On road treatment and admitting to BSPCA and AHIMSA
(entry fee of 500 to be paid by the caller)
6 days a week from 10 am to 6 pm. Sunday Closed.

VI. Vardhaman Sanskar

Goregaon, Kandivali, Malad (East and West) except Malwani
On road treatment only
10 am to 7 pm. Sunday closed.

VII. Jivdaya Abhiyan

Malad and Goregoan East only
On road treatment and admitting to Ahimsa
Birds and animals
Sunday open


9870252558 (whatsapp only)
Free treatment in YODA clinic 8 am to 10 am and 4:30 to 6 30 every day including SUNDAY
Pvt vet Yash Savla on the same premises at nominal cost from 8 am to 8 pm
Address: Union Park, BANDRA.
Abandoned Breed dogs will be admitted only after POLICE CLEARANCE
STRAY dog sterilization with post operation care is 5000 male and 6000 female (ear will be cut)
STRAY cat sterilization with post operation care is 1500 male and 3000 female (ear will be cut)
If you do not want the post operative care you can get a cheaper rate.


9324699829 petownersandanimallovers@gmail.com
Thane CITY (East and West)
On road treatment only
12 noon to 8 pm except for WEDNESDAY.

X. Thane SPCA

THANE DISTRICT(few adjoining areas like Raighad and Palghar)
Wildlife and domestic animal rescue. IPD /OPD
On road treatment and hospital admittance if necessary
Daily 10 am to 6 pm
Hospital open 24 hrs. Please call before coming.
N.K.T Compound, Kolshet Road, Azad Nagar

XI. IDA Panvel

Panvel, Khandeshwar, Kalamboli, Kharghar, Taloja, Ulave, Karanjade, Kalundri.
9 am to 5 pm
No night van and no night admissions
Panvel only pickup no mobile van
Dog sterilization centre

XII. IDA Deonar

Kurla, Govandi, Mankurd, Chembur, Chunabhatti, Sion, Antophill, Ghatkopar, Vikroli, Vidhavihar, Nahur, Chandivali, Powai, Bhandup, Mulund, Deonar, Kanjurmarg.
Mobile cum pickup van available.
Van timing 9 am -12 noon and 1.30pm to 5 pm
Admission timings 10am - 3.30pm
Sunday No OPD, No night van, No night admissions
Dog sterilization centre

XIII. Ida Turbe ( NMMC)

Mobile cum pickup service area is Belapur, Nerul, Vashi, Turbe, Koparkhairane, Ghansoli, Airoli, Juinagar, Sanpada, Seawoods, Rabale and Diga.
Night van service is available
Dog sterilization center

XIV. Udaan

Malad west for birds.
Call or leave a message anytime.


Colaba, Dadar, Parel, Lower Parel, Worli, Mahalaxmi, Lalbaugh, Mumbai Central, C.S.T., Backbay, Colaba, Navy Nagar, Mahim, Chhatrapati Shivaji Maharaj Terminus CSMT, Masjid Bundar, Sandhurst Road, Byculla, Chinchpokli, Currey Road, Prabhadevi, Sion.
10 am to 6 pm, Saturday 9 am to 2 pm and Sunday off
On road treatment and sterilizations.
Only for vaccination against rabies, they go all over Mumbai
No shelter.

XVI. MAA (Mumbai Animal Association)

Kandivali Borivali Dahisar East and West
Whatsapp or call with name number and location to the BHL number above.
On road treatment, vet treatment and hospitalization
10 am to 7 pm. All days.

XVII. AMTM (Animals Matter to Me)

99677 95660
A rehab facility in Marve, Malad West
Mon to Fri, 11 am to 5 pm
Sat 10 am to 5 pm
Sterilization, pet healthcare, ambulance, foster home, dogs and cats adoption.

XVIII. Awaaz

Andheri, Jogeshwari, Vile Parla and Goregaon East only
9 am to 5 pm. Sunday off
On road and hospital admission if needed
Not for birds and cattle


Thane City and Central Suburbs Rescue, Treatment and Rehabilitation
Assistance and support offered I Mumbai City, Thane and Navi Mumbai

XX. AHINSA Charitable Trust

Mira Road and Bhayandar West only
9 am to 6 pm. Sunday closed
On road treatment

XXI. Ahimsa

MALAD west in Evershine Nagar is where this centre is located.
Admission and OPD timings 10 am to 1 pm
500 Rs admission fee. Maggot and small wound cases.
Will not admit ciritical care cases.
They have an isolation area for suspected rabies and distemper cases.

XXII. HAB (HELP Animals & Birds)

You can visit the Rehab centre in Masjid Bundar East or they will pick up IF THEY HAVE an ambulance available.
10 am to 7 pm
800Rs Admission fees
Critical care and surgeries extra payment but nominal
Cat sterilizations going on

XXIII. Save Birds

Kandivali East and West
24x7. Bats included


All Mumbai, Thane and Palghar
Reptile rescue

XXV. Karuna Night Ambulance Service

Dahisar to Colaba and V.T. to Ghatkopar
On road treatment of maggot cases
9 pm to 3 am


Sms or Whatsapp the details. 10 am to 5 pm
Andheri, Khar, Vile Parla, Sion, Bandra, Santacruz and ends at Wadala
On Road treatment

XXVII. Vivya Jyot

Virar, Vasai and NalaSopara
11 am to 6 pm
On road treatment

XXVIII. WFA World for all

Andheri, Goregaon, Jogeshwari East area and Juhu.
8 am to 6 pm Mon to Fri and 8:30 am to 2 pm on Sat.
On road treatment
Cat sterilizations, rescues and adoptions.

To adopt and volunteer to foster pups call 9820191321/9820001506

To adopt and volunteer to foster kittens 9820496099

Click here for Google document started by the Facebook group Adopt a Pet, to create quick access to volunteers, NGOs and other animal welfare contacts across cities in India. Do add your name if you wish to help out!

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